Crowd News

How Does Crowd Delivery Work?

If this is your first time hearing about Crowd Delivery, welcome! We love making new friends. What we do is on-demand delivery from your local shops. That includes supermarkets, restaurants, butchers, delis, grocers, and even ice cream stores! We are a Brisbane-based company that loves supporting the local community by providing stellar yet cost-effective delivery services. Whether you’ve got your hands full with your kids and would like to get your groceries delivered, or if you just want take-away or ice cream delivered for a nice night at home in front of a movie, let us be your go-to app and #JustUseCrowd!

Create your order in free text – You can be as specific as you want. Each store you pick counts as one order, so if you order grocery items from Aldi, and ice cream from Cold Rock, that counts as 2 orders, but all made in one delivery. So you can order them separately, or together, whichever suits you the best.

Take note, because we love supporting local independent stores and restaurants (but know that fast food delivery is still in high demand), we charge 25% on top of orders from stores like Maccas, KFC and Hungry Jacks. However, all other orders from the supermarkets, restaurant partner and retail partner stores we deliver from are just 10%!

Our Heroes and Hub Managers are dedicated to giving you outstanding service. We’ll do your shopping just as you would, if something is on sale, you’ll get the sale price. And if we spot better deals, we’ll let you know as well. Also, whether it comes to ice cream or hot food, we take care when delivering your order to make sure it all arrives just right.

Don’t worry, if we’re not sure of what you wrote in your order, or if something is out of stock, we’ll definitely give you a call. We’re not a faceless company, and we want to make sure you’re 100% happy with your delivery.

We like to do our bit for the environment. When you sign up for our monthly plans, we leave our bags with you when we deliver your order, and swap them around the next time you place an order. So remember to keep them safe at home!

Our Heroes are friendly and locally based. At Crowd Delivery we believe in fostering strong relationships in our communities, not only with our local retail partners, but with our wonderful customers as well.

The moment you place an order, we get right onto it! We do out utmost best to deliver your order in 30 minutes or under, but if there are any issues that could possibly cause a delay, we’ll definitely keep you informed throughout the process.


Crowd Delivery is a local Brisbane-born company that offers on demand delivery from local restaurants, butchers, grocers and supermarkets in around 30 minutes. We believe in the power of community, and love supporting local independent businesses. Are you a business owner and want to become a Retail Partner? Or know a local shop that you would like to see on our app? Email us at [email protected] to get in touch, we would love to hear from you. 

How to use the app:

We are also in the middle of building a brand new app with heaps of other new functions, so stay tuned for updates!

If you still have any other questions, you can contact us via our Facebook page, email us at [email protected] or call us on 1300 763 871.

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